GBS Services

Backups & Disaster Recovery

Protecting your organization so you can get back to business quickly after problems strike.


Email

Communication & Branding by having email addresses with your domain instead of your internet providers.


Protection & Security

Make it harder to be hacked and your data stolen by keeping your network current with patching, AV, firewall and web filtering.


Remote Access

Safely connect to your network when you are out of the office


Remote Monitoring

Having your network continously watched for problems so that issues can be addressed as quickly as possible.


Technical Support

Providing our clients with help and advice about their products and infrastructure.


Services

GBS provides a broad range of information systems and information technology services. Our staff of professionals are qualified to support and enhance existing systems or design and create new ones.
We bring the "What if..." and "If we only could..." to reality by providing computer hardware and software support to your business. Our most popular services include:

Technical Support

GBS can monitor and maintain the computer systems and networks within an organisation. Any issues or changes required, such as forgotten passwords, viruses or email issues, we'll be the first person employees will come to.

HOW WE CAN HELP


01.  Work with customers/employees to identify computer problems and advising on the solution

02.  Logging and keeping records of customer/employee queries

03.  Analysing call logs so you can spot common trends and underlying problems

04.  Updating self-help documents so customers/employees can try to fix problems themselves

05.  Work with field engineers to visit customers/employees if the problem is more serious

06.  Testing and fixing faulty equipment

Project Management

Project management is the practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time.

HOW WE CAN HELP


01.  Work with customers/employees to identify computer problems and advising on the solution

02.  Logging and keeping records of customer/employee queries

03.  Analysing call logs so you can spot common trends and underlying problems

04.  Updating self-help documents so customers/employees can try to fix problems themselves

05.  Work with field engineers to visit customers/employees if the problem is more serious

06.  Testing and fixing faulty equipment

Customizing Software

Custom software is software that is specially developed for some specific organization or other user. ... Since custom software is developed for a single customer it can accommodate that customer's particular preferences and expectations.

HOW WE CAN HELP


01.  Work with customers/employees to identify computer problems and advising on the solution

02.  Logging and keeping records of customer/employee queries

03.  Analysing call logs so you can spot common trends and underlying problems

04.  Updating self-help documents so customers/employees can try to fix problems themselves

05.  Work with field engineers to visit customers/employees if the problem is more serious

06.  Testing and fixing faulty equipment

Strategy & Feasibility Studies

We develop strategic plans and feasibility studies for your projects.

HOW WE CAN HELP


01.  Work with customers/employees to identify computer problems and advising on the solution

02.  Logging and keeping records of customer/employee queries

03.  Analysing call logs so you can spot common trends and underlying problems

04.  Updating self-help documents so customers/employees can try to fix problems themselves

05.  Work with field engineers to visit customers/employees if the problem is more serious

06.  Testing and fixing faulty equipment

Disaster Recovery / Prevention

Disaster recovery focuses on the IT or technology systems supporting critical business functions, which involves keeping all essential aspects of a business functioning despite significant disruptive events.

HOW WE CAN HELP


01.  Work with customers/employees to identify computer problems and advising on the solution

02.  Logging and keeping records of customer/employee queries

03.  Analysing call logs so you can spot common trends and underlying problems

04.  Updating self-help documents so customers/employees can try to fix problems themselves

05.  Work with field engineers to visit customers/employees if the problem is more serious

06.  Testing and fixing faulty equipment