GBS Services
Backups & Disaster Recovery
Protecting your organization so you can get back to business quickly after problems strike.
Communication & Branding by having email addresses with your domain instead of your internet providers.
Protection & Security
Make it harder to be hacked and your data stolen by keeping your network current with patching, AV, firewall and web filtering.
Remote Access
Safely connect to your network when you are out of the office
Remote Monitoring
Having your network continously watched for problems so that issues can be addressed as quickly as possible.
Technical Support
Providing our clients with help and advice about their products and infrastructure.
Services
Technical Support
HOW WE CAN HELP
01. Work with customers/employees to identify computer problems and advising on the solution
02. Logging and keeping records of customer/employee queries
03. Analysing call logs so you can spot common trends and underlying problems
04. Updating self-help documents so customers/employees can try to fix problems themselves
05. Work with field engineers to visit customers/employees if the problem is more serious
06. Testing and fixing faulty equipment
Project Management
HOW WE CAN HELP
01. Work with customers/employees to identify computer problems and advising on the solution
02. Logging and keeping records of customer/employee queries
03. Analysing call logs so you can spot common trends and underlying problems
04. Updating self-help documents so customers/employees can try to fix problems themselves
05. Work with field engineers to visit customers/employees if the problem is more serious
06. Testing and fixing faulty equipment
Customizing Software
HOW WE CAN HELP
01. Work with customers/employees to identify computer problems and advising on the solution
02. Logging and keeping records of customer/employee queries
03. Analysing call logs so you can spot common trends and underlying problems
04. Updating self-help documents so customers/employees can try to fix problems themselves
05. Work with field engineers to visit customers/employees if the problem is more serious
06. Testing and fixing faulty equipment
Strategy & Feasibility Studies
HOW WE CAN HELP
01. Work with customers/employees to identify computer problems and advising on the solution
02. Logging and keeping records of customer/employee queries
03. Analysing call logs so you can spot common trends and underlying problems
04. Updating self-help documents so customers/employees can try to fix problems themselves
05. Work with field engineers to visit customers/employees if the problem is more serious
06. Testing and fixing faulty equipment
Disaster Recovery / Prevention
HOW WE CAN HELP
01. Work with customers/employees to identify computer problems and advising on the solution
02. Logging and keeping records of customer/employee queries
03. Analysing call logs so you can spot common trends and underlying problems
04. Updating self-help documents so customers/employees can try to fix problems themselves
05. Work with field engineers to visit customers/employees if the problem is more serious
06. Testing and fixing faulty equipment